Lucky Girl Wellness
Lucky Girl Wellness Studio

Privacy Policy

Who we are

Our website address is: https://luckygirlwellness.com.

Privacy Policy for Lucky Girl Wellness Studio

At Lucky Girl Wellness Studio, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our studio, book appointments, access our website, and use our services. By visiting our website, engaging in services at our studio, or otherwise providing us with your personal information, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information in the following ways:

  • Personal Information: When you schedule appointments, sign up for services, join our mailing list, or create an account on our website, we collect identifying information such as:
    • Full name
    • Email address
    • Phone number
    • Home address
    • Date of birth
    • Gender
  • Health and Wellness Information: As a wellness studio, we may collect relevant health details you voluntarily provide to ensure our services meet your specific needs, such as:
    • Health conditions, concerns, or limitations that may impact service customization
    • Allergies or sensitivities
  • Transaction Information: We collect payment information necessary to process your transactions, including:
    • Payment method details (e.g., credit card information, billing address)
    • Transaction history with Lucky Girl Wellness Studio
  • Usage Information: When you interact with our website or digital platforms, we automatically collect information through cookies, pixels, and other tracking technologies:
    • IP address, browser type, and device information
    • Date and time of visits
    • Pages visited and interactions on our site
    • Information on interactions with emails and advertisements
  • Social Media and Marketing Information: If you interact with our social media pages, we may collect your social media handle and publicly available information, as well as your marketing preferences if you have opted to receive promotional materials from us.

2. How We Use Your Information

Lucky Girl Wellness Studio may use the collected information to:

  • Provide and Personalize Services: Your information allows us to understand your unique needs and provide wellness services tailored to your preferences and health requirements.
  • Process Payments and Manage Appointments: We use your information to handle payments securely and efficiently, book appointments, send reminders, and assist with scheduling modifications.
  • Communicate with You: We may use your contact information to send important updates, respond to inquiries, confirm appointments, notify you of special promotions, or provide follow-up information after a visit.
  • Improve Services and Digital Experience: By analyzing interactions with our website and services, we enhance the quality of our offerings and improve the user experience across digital platforms.
  • Marketing and Promotions: If you opt-in, we may send newsletters, special offers, and promotional materials tailored to your interests. You can unsubscribe at any time.
  • Legal Compliance: We may use your information to fulfill legal obligations, including complying with applicable regulations and resolving disputes.

3. Sharing and Disclosure of Your Information

We respect your privacy and only share your information in limited circumstances, including:

  • With Service Providers: We may engage third-party vendors to assist with business operations, such as payment processors, email marketing services, and data analytics providers. These providers are only given access to information necessary to perform their functions and are obligated to maintain confidentiality.
  • Legal Requirements: We may disclose information if required by law, regulation, court order, or government request, or to protect our rights, users, and clients in compliance with applicable legal processes.
  • Business Transfers: If Lucky Girl Wellness Studio undergoes a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the business transition, with notice provided regarding any substantial changes to this Privacy Policy.

4. Security of Your Information

We implement a combination of physical, technical, and administrative safeguards to protect your personal information from unauthorized access, loss, or misuse, including:

  • Data Encryption: Sensitive information, like payment details, is encrypted during transmission to secure your transactions.
  • Access Control: We limit access to personal information to employees and service providers who require it for legitimate business purposes.
  • Security Protocols: We use secure software and regularly update our systems to address potential vulnerabilities and protect against data breaches.

While we strive to ensure the security of your information, no system is completely secure, and we cannot guarantee absolute protection.

5. Retention of Information

Lucky Girl Wellness Studio retains your information only as long as necessary to achieve the purposes outlined in this Privacy Policy, including:

  • Fulfilling our service commitments to you
  • Meeting legal, tax, and accounting obligations
  • Resolving disputes and enforcing agreements

Once information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

6. Your Privacy Rights and Choices

You have rights regarding the information we collect and retain, including:

  • Access and Correction: You may access and correct any inaccurate or outdated information by contacting us.
  • Data Portability: You may request a copy of the data you have provided to us in a machine-readable format.
  • Marketing Choices: If you prefer not to receive marketing communications, you can unsubscribe by following the instructions in our communications or updating your preferences with us.
  • Deletion: You may request the deletion of your personal information, subject to our legal obligations and data retention policies.

To exercise any of these rights, please contact us as specified below.

7. Children’s Privacy

Lucky Girl Wellness Studio does not knowingly collect or store information from children under 13 years of age. If we become aware of unintentional collection, we will promptly take action to delete the information from our records.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance user experience, including:

  • Session Cookies: To maintain session data for smooth navigation.
  • Analytical Cookies: To analyze site traffic and user interaction.
  • Preference Cookies: To store preferences for a personalized experience.

You can control cookie preferences through your browser settings, though disabling cookies may limit certain functionalities on our website.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on our website with an updated effective date. Continued use of our services signifies acceptance of any changes.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Lucky Girl Wellness Studio
9475 S Rainbow Blvd Ste B120 Las Vegas, NV 89139
luckygirlwellness@gmail.com
702-767-6164

We are committed to addressing your privacy concerns and providing transparency in how we handle your personal information.